I have managed to capture the error from Cubify's Invent software.
This error indicates that the video drivers are not up to date. I am really stuck with this, the computer I am working on was downgraded from Windows 7 to XP and there is no going back for a variety of issues. XP is really at the end of its life and I shouldn't be using it.
To get around this issue, I have been creating files with TinkerCad then importing them into the Cubify pre-flight software. (UPDATE - TInkerCAD has disappeared.) Both TinkerCad and the Cubify software work great together.